Crummy CReM code Part VIII and the low standards for firms to meet

Published on 17 March 2019

This is the eighth and final blog in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

This one concerns the “expectations”
and “standards” that firms should abide by, if they are signatories to the
code. Firms […]

Crummy CReM code Part VII and customers’ added responsibilities

Published on 15 March 2019

This is the seventh blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

It adds considerable
work for the customer and in doing so reduces the numbers who will be […]

Crummy CReM code Part VI as customers’ baseline rights are overridden

Published on 14 March 2019

This is the sixth blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

In it we discuss how customers’ baseline rights in law are overlooked.

The CReM fails to adequately qualify […]

Crummy CReM code Part V – types of customer covered, firms offering cover and dependency upon Confirmation of Payee

Published on 13 March 2019

This is the fifth blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

Here we focus on who qualifies for cover, who is offering cover, and the vague contingency of […]

Crummy CReM code Part IV – ensuring that the mandatory data is validated at the beneficiary firm

Published on 12 March 2019

This is the fourth blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

We made the
point in Part III that firms demanded Name + Sort Code + Account Number as
mandatory […]

Crummy CReM code Part III – root cause of “wrong name” APPF and customer’s current legal protection

Published on 11 March 2019

This is the third blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

It doesn’t,
not least because it fails to set out, as a baseline, what the customer’s
rights are in […]

Crummy CReM code Part II – bizarre choice of types of fraud it covers

Published on 10 March 2019

This is the second blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers (also known as Payment Service Users or “PSUs”) strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

This one is
on the types of fraud covered by […]

Crummy CRM code offers no comfort to UK payment fraud victims – Part 1

Published on 8 March 2019

The UK’s Payment Systems Regulator has announced the final version of the Contingent Reimbursement Model code (“CReM”) with the usual fanfare. This is the code, a year or more in the preparation, that purports to offer customers (also known as Payment Service Users or “PSUs”) strong protection against certain types of […]

Project Carlton research – a stock take on the PSR and PSF 2014-2018 and the cupboard is bare

Published on 28 January 2019

Project Carlton has been conceived as a stock take of the efforts to reform the UK payments business since 2014 and to evaluate the case for a change in direction.

The reform efforts have been spearheaded by the Payment Systems Regulator and its creature the Payment Strategy Forum, involving a supporting cast […]

Brexit Withdrawal Agreement gives the EU ample scope to continue to spend on the UK’s credit card

 
Published on 17 January 2019
The Daily Express issued a “shock horror” story on 30th December that the EU was in financial meltdown over the loss of the UK’s budget contributions.
This seems overstated.
They have no need to worry for a little while if they get their €40 billion “divorce settlement” – which will be used to […]