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So far Bob has created 88 blog entries.

Crummy CReM code Part VII and customers’ added responsibilities

Customer shudders under CReM responsibilities

This is the seventh blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

It adds considerable
work for the customer and in doing so reduces the numbers who will be […]

Crummy CReM code Part VI as customers’ baseline rights are overridden

Watch as customers’ rights go up in flames

This is the sixth blog out of eight in our series on the Contingent Reimbursement Model code (“CReM”) that purports to offer customers strong protection against certain types of Authorised Push Payment Fraud, or “APPF”.

In it we discuss how customers’ baseline rights in law are overlooked.

The CReM fails […]

Crummy CReM code Part V – types of customer covered, firms offering cover and dependency upon Confirmation of Payee

Half of victims fall at the first fence in their attemt to get reimbursement

This is the
fifth blog out of eight in our series on the Contingent Reimbursement Model
code (“CReM”) that purports to offer customers strong protection against
certain types of Authorised Push Payment Fraud, or “APPF”.

Here we focus on who qualifies for cover, who is offering […]

Crummy CReM code Part IV – ensuring that the mandatory data is validated at the beneficiary firm

This should not be beyond firms’ gift

This is the
fourth blog out of eight in our series on the Contingent Reimbursement Model
code (“CReM”) that purports to offer customers strong protection against
certain types of Authorised Push Payment Fraud, or “APPF”.

We made the
point in Part III that firms demanded Name + Sort Code + Account Number as
mandatory information […]

Crummy CReM code Part III – root cause of “wrong name” APPF and customer’s current legal protection

Happy APPF’ing

This is the third
blog out of eight in our series on the Contingent Reimbursement Model code
(“CReM”) that purports to offer customers strong protection against certain
types of Authorised Push Payment Fraud, or “APPF”.

It doesn’t,
not least because it fails to set out, as a baseline, what the customer’s
rights are in law now under the 2017 Payment […]

Crummy CReM code Part II – bizarre choice of types of fraud it covers

This is the
second blog out of eight in our series on the Contingent Reimbursement Model
code (“CReM”) that purports to offer customers (also known as Payment Service
Users or “PSUs”) strong protection against certain types of Authorised Push
Payment Fraud, or “APPF”.

This one is
on the types of fraud covered by the CReM.

APPF comes
in two main flavours:

The fraudsters gull […]

Crummy CRM code offers no comfort to UK payment fraud victims – Part 1

The UK’s
Payment Systems Regulator has announced the final version of the Contingent
Reimbursement Model code (“CReM”) with the usual fanfare. This is the code, a
year or more in the preparation, that purports to offer customers (also known
as Payment Service Users or “PSUs”) strong protection against certain types of Authorised
Push Payment Fraud, or “APPF” – the boom […]

The Fall of the House of Kiely – but not on O.Kiely or D.J.Rowan

Kiely Rowan plc, the trading entity of the Orla Kiely fashion and design business, went into administration in October 2018 with over £7 million owing to third-parties. The assets – supposedly totalling over £8 million in the accounts that were signed by the directors and the auditor in September 2017 – turned out to be […]

Back to the future for Export Credit Agencies

The good ship “Paris Club” riding at anchor

In the mid- to late 1980s Western banks lost colossal amounts of money on the export credit loans in Western currencies that they had lent into public sector borrowers and projects in the Third World, where the loans were insured or counter-guaranteed by government agencies such as ECGD […]

Pay.uk’s Byzantine organisation promises longevity for the New Payments Architecture programme

The Byzantine Empire is deemed to have emerged in 476 A.D., its being based on the residual Eastern Roman Empire at the point at which the Western one collapsed.

The Byzantine Empire survived for nearly a thousand years, until brought to an end by the sack of Constantinople by the Ottomans in 1453.

Pay.uk’s project to build […]